1. INTRODUCTION
Welcome to TheNovo ("we," "us," or "our"). These Terms and Conditions govern your access to and use of the website https://thenovo.in/ and all related services. By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
2. ELIGIBILITY
You must be at least 18 years of age or have the consent of a parent or guardian to use our services. By using our website, you represent and warrant that you meet these requirements.
3. ACCOUNT REGISTRATION
When you create an account on our website, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details and password and for restricting access to your account.
4. PRODUCTS AND SERVICES
4.1 Product Information
We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, images, pricing, or other content on the website are accurate, complete, reliable, current, or error-free.
4.2 Pricing and Availability
All prices are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time. Product availability is subject to change without prior notice.
5. ORDER PLACEMENT AND ACCEPTANCE
5.1 Order Process
When you place an order, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your order at our sole discretion.
5.2 Order Confirmation
An order confirmation does not constitute acceptance of your order. An order is accepted when we dispatch the products and send you a shipping confirmation.
6. PAYMENT TERMS
6.1 Payment Methods
We accept payment through various methods as displayed on our website, which may include credit cards, debit cards, UPI, net banking, and other electronic payment methods.
6.2 Payment Security
All payment information is encrypted for your security. We do not store your complete payment details on our servers.
7. SHIPPING AND DELIVERY
7.1 Shipping Policy
We ship to addresses within India. Shipping times and costs vary depending on your location and the selected shipping method. For detailed shipping information, please refer to our Shipping Policy.
7.2 Delivery Issues
We are not responsible for delays in delivery caused by circumstances beyond our reasonable control, including but not limited to carrier delays, weather conditions, or incorrect address information.
8. RETURNS, REFUNDS, AND EXCHANGES
8.1 Return Policy
Our return policy allows returns within a specified period after delivery. For detailed information, please refer to our Return Policy.
8.2 Refund Processing
Refunds will be processed using the original payment method unless otherwise specified. Processing times for refunds may vary depending on your payment method and financial institution.
9. INTELLECTUAL PROPERTY RIGHTS
9.1 Website Content
All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of TheNovo or its content suppliers and is protected by Indian and international copyright laws.
9.2 Trademarks
All trademarks, service marks, and trade names used on the website are the property of TheNovo or their respective owners.
10. PROHIBITED ACTIVITIES
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to any portion of the website
- Interfere with or disrupt the operation of the website
- Collect or harvest user information without consent
- Engage in any activity that could damage or impair the website's functionality
11. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, TheNovo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or our products.
12. INDEMNIFICATION
You agree to indemnify and hold harmless TheNovo, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of the website or violation of these Terms and Conditions.
13. TERMINATION
We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties.
14. MODIFICATIONS TO TERMS
We may modify these Terms and Conditions at any time by posting the revised terms on this website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.
15. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in India.
16. SEVERABILITY
If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
17. CONTACT INFORMATION
For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@thenovo.in
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
